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Frequently Asked Questions (FAQs)

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Q.  How do I download LFDAT on my computer from Internet Explorer (I.E.)?

  1. Assure you are logged on as a system administrator, right click on the Internet Explorer (I.E.) icon and select Properties (or open I.E. and select Tools | Internet Options).
  2. Select the security tab in the internet properties window.
  3. Select trusted site on the security panel.
  4. Verify the security level for this zone is set to medium, change it to medium if not already set.
  5. Click the sites button in the security panel.
  6. Uncheck the box to require server verification (https) for all sites in the zone. 7. Type in the add this website to the zone text box. Click add.
  7. Click close.
  8. Click the customer level button.
  9. Scroll down to the downloads section, enable for automatic prompting for the fire downloads.
  10. Click ok.
  11. Click yes in the warning window.
  12. Click ok in the internet options window to close.


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