The LANDFIRE (LF) Help Desk receives inquiries from LF users. These inquiries could be about LF products, the website, or methods of downloading LF data. Each inquiry is given a ticket number and reviewed to determine the level of response needed. The Help Desk works with the appropriate LF staff to provide the information requested.
The chart below shows the status of user contacts/tickets received. This list is updated weekly.
*SME - Subject Matter Expert
Ticket ID | Inquiry | LF Product | Issue | Status | Creation Date | Close Date | GeoArea | LF Scope | Resolution/Timing |
---|---|---|---|---|---|---|---|---|---|
109811 | Has FRCC been retired in favor of VCC? | Vegetation | Other | In Progress | 01/19/23 | All | Requested assistance from SME to see if raw fuels data can be provided to USGS user. Timeline: TBD | ||
109806 | Raw fuel data for the Seqouia and Kings Canyon Areas | Fuels | Other | In Progress | 01/18/23 | SW | Requested assistance from SME for input on user's inquiry. Timeline: TBD | ||
109657 | LFPS assistance to download entire CONUS | Data Distribution | Problem (Access) | Closed | 01/16/23 | 01/18/23 | All | Advised user to utilize mosaic download page to avoid time-out issue. Timeline: Completed | |
109543 | Landfire Geotiff pixel values | Vegetation | Research/Product Inquiry | In Progress | 01/11/23 | All | Asked user per SME request to have user clarify what it is that they are trying to determine. Timeline: TBD | ||
109527 | Failure to download FVC 2019 CONUS mosaic | Fuels | Website/viewer assistance | Closed | 01/10/23 | 01/12/23 | All | Confirmed FVC 2019 download working. Provided user with FTP to download. Timeline: Completed | |
109480 | Vdep use to understand watershed ecological condition for USFS | Vegetation | Research/Product Inquiry | Closed | 01/09/23 | 01/09/23 | All | Provided user with relevant literature and explained VCC and Vdep data. Timeline: Completed | |
109363 | Request for permission to publish maps generated using LF data | Fuels | Research/Product Inquiry | Closed | 01/05/23 | 01/10/23 | All | Advised user LF data is public domain and does not require copyright permissions. Timeline: Completed | |
109287 | LF BpS product at different hierarchical grouping (M-series)? | Vegetation | Research/Product Inquiry | Closed | 01/04/23 | 01/05/23 | All | Advsied there is no cross-reference between LF BpS and M-series, but provided Nature Serve link to investigate further (https://www.natureserve.org). Timeline: Completed | |
108829 | Landfire reference/current succession mapping | Vegetation | Research/Product Inquiry | Closed | 12/30/23 | 01/05/23 | SW | Provided link for SClass mapping rules for all natural BpS: https://landfire.gov/sclass.php Timeline: Completed | |
108714 | Burn Recurrence Interval | Data Distribution | Website/viewer assistance | Closed | 12/28/22 | 12/29/22 | SW | Advised LF FRI data is readily available on the website. Provided link for product description and data download information. Timeline: Completed | |
108712 | BpS Document Question | Data Distribution | Research/Product Inquiry | In Progress | 12/27/22 | All | User was unable to download data from provided link for SClass mapping rules. Will attempt to email .xls file directly. Timeline: TBD | ||
108595 | USGS LANDFIRE Data Products are Ready for Download | Data Distribution | Website/viewer assistance | Closed | 12/23/22 | 12/27/22 | All | Advised user to attempt download again, and to provide specific data information if problem persists. Timeline: Completed | |
108486 | Another question about LF DDS Map Viewer | Data Distribution | Website/viewer assistance | Closed | 12/19/22 | 12/22/22 | PNW | Explained how to adjust legend to view only attributes of inerest. Timeline: Completed | |
108454 | Question about LF DDS Map Viewer | Data Distribution | Website/viewer assistance | Closed | 12/19/22 | 12/22/22 | PNW | Provided link for EVT .csv for attribute table. Timeline: Completed | |
108452 | Download errors with LANDFIRE data in Fairfax county | Data Distribution | Research/Product Inquiry | Closed | 12/19/22 | 12/22/22 | VA | Provided user with work-around to obtain data needed. Timeline: Completed | |
108442 | Data Download | Data Distribution | Research/Product Inquiry | Closed | 12/15/22 | 12/20/22 | All | User was able to self-resolve. Timeline: Completed | |
108308 | What program do I use to open Events gdb? | Data Distribution | Research/Product Inquiry | Closed | 12/09/22 | 12/12/22 | All | User self-resolved. Timeline: Completed | |
108276 | possible to request landfire by geojson polygon? | Data Distribution | Website/viewer assistance | Closed | 12/07/22 | 12/07/22 | All | Provided alternative steps in lieu of using GeoJSON file with LFPS. Timeline: Completed | |
108245 | Landfire MFRI | Data Distribution | Website/viewer assistance | Closed | 12/07/22 | 12/09/22 | All | Provided BpS AGOL information. Timeline: Completed | |
108128 | EVT_name question | Data Distribution | Website/viewer assistance | Closed | 12/07/22 | 12/07/22 | All | Provided document page numbers with species information. Timeline: Completed | |
108126 | Symbology in WMS Services | Data Distribution | Website/viewer assistance | Closed | 12/06/22 | 12/08/22 | All | Provided alternative steps to obtain attribute table data not available via WMS. Timeline: Completed | |
108023 | Request for info | Data Distribution | Other | Closed | 12/05/22 | 12/05/22 | All | Advised that LF is a free service and there are no plans to monetize data. Timeline: Completed | |
108019 | LF FCCS Fuelbeds Attributes | Fuels | Research/Product Inquiry | Closed | 12/21/22 | 12/22/22 | All | Provided useful links for Attribute Data Dictionary and FCCS data, along with LF liaison contact information for 2014 FCCS. Timeline: Completed | |
107969 | Inquiry on LF vector-based data on Google Earth Engine | Fuels | Research/Product Inquiry | Closed | 12/13/22 | 12/15/22 | All | Advised Events is only vector-based data, but available LF .tiff files can be used for GEE inputs. Timeline: Completed | |
107945 | Vegetation Types and Fuel Rulesets for Carlsbad BLM | Fuels | Research/Product Inquiry | In Progress | 12/03/22 | SW | SME was to discuss EVT and fuel rulesets for Carlsbad BLM with user on 12/09. SME to provide outcome. Timeline: TBD | ||
107911 | Unknown server error | Other | Other | Closed | 12/08/22 | 12/08/22 | All | Inquiry provided nothing specific to LF. Asked user to respond back with relevant info. Timeline: Completed | |
107910 | When will an updated version of NVC be released? | Vegetation | Research/Product Inquiry | Closed | 12/15/22 | 12/22/22 | All | Advised user NVC remap will not occur next year. Timeline: Completed | |
107895 | Requests for Archived LANDFIRE | Vegetation | Research/Product Inquiry | Closed | 12/12/22 | 12/16/22 | All | Provide FTP link for user. Timeline: Completed | |
107888 | Issue with roads in attritube table for EVT PR/VI dataset | Vegetation | Research/Product Inquiry | Closed | 12/09/22 | 12/15/22 | PR | SME recommended user redownload data, which resolved the issue. Timeline: Completed | |
107878 | Landfire timeline ahead? | Vegetation | Research/Product Inquiry | Closed | 12/08/22 | 12/15/22 | SW | Provided generalized LF update process. Timeline: Completed | |
107804 | Landfire Vegetation Departure | Vegetation | Website/viewer assistance | Closed | 12/06/22 | 12/08/22 | All | Provided links for information regarding Vdep. Timeline: Completed | |
107803 | EVT Codes | Vegetation | Website/viewer assistance | Closed | 12/04/22 | 12/06/22 | All | Provided link to .csv library. Timeline: Completed | |
107796 | Access to Auto-Key? | Vegetation | Research/Product Inquiry | Closed | 12/01/22 | 12/08/22 | AK | Advised AK auto-key is not available, but offered CONUS auto-key instead. Timeline: Completed | |
107635 | Compiled Data web page/table download | Website | LF Tools question/issue | Closed | 12/16/22 | 12/20/22 | All | Advised that appropriate departments have been notified. Timeline: Completed | |
107487 | Vector .svg versions of the landfire logo | Data Distribution | Other | Closed | 11/29/22 | 12/01/22 | All | Provided logo in vector format. Timeline: Completed | |
107435 | CC and CH 2022 & updated SCLASS - with a 2021 fire | Fire Regime | Website/viewer assistance | Closed | 11/28/22 | 11/29/22 | All | Provided LF updated schedule and link to LF Total Fuel Change Tool. Timeline: Completed | |
107224 | Re: Raster code help | Vegetation | Website/viewer assistance | Closed | 11/23/22 | 11/23/22 | All | User self-resolved by finding needed data. Timeline: Completed | |
106923 | Fire Regime Condition Class (FRCC) | Fire Regime | Research/Product Inquiry | Closed | 11/16/22 | 11/17/22 | All | Provided information on FRCC data. Timeline: Completed | |
106842 | BpS min/max/avg | Vegetation | Research/Product Inquiry | Closed | 11/15/22 | 12/22/22 | All | Advised user BpS attribute for mean or max fire return interval should be updated.. Timeline: Closed | |
106833 | Requesting access to ppt | Vegetation | Website/viewer assistance | Closed | 11/14/22 | 11/14/22 | All | SME provided information on how to access Power Point presentation. Timeline: Completed | |
106615 | Mapping riparian areas | Vegetation | Other | Closed | 11/10/22 | 11/10/22 | All | Provided LF BpS Models and Descriptions Support link (landfirereview.org). Timeline: Completed | |
106590 | rapid assessment FRCC models | Vegetation | Other | Closed | 11/09/22 | 11/10/22 | All | Provided LF BpS Models and Descriptions Support link (landfirereview.org). Timeline: Completed | |
106560 | Request for Archived Landfire Data | Vegetation | Availability | Closed | 11/09/22 | 11/09/22 | All | Provided FTP link for data requested. Timeline: Completed | |
106315 | LANDFIRE Data Question | Vegetation | Website/viewer assistance | Closed | 11/03/22 | 11/07/22 | All | Provided EVH metadata link (https://landfire.gov/metadata/lf2020/CONUS/LC22_EVH_220.html).. Timeline: Completed | |
106212 | LFPS Help | Website | Website/viewer assistance | Closed | 11/02/22 | 11/02/22 | All | Provided LFPS Product Table link. Timeline: Completed | |
106023 | LF2020 FM40 question | Tools and Services | Other | Closed | 10/31/22 | 11/29/22 | All | SME contacted user last week to discuss IFTDSS discrepancies. Timeline: Completed | |
106012 | CONUS Map Zones (via LFPS) | Tools and Services | Website/viewer assistance | Closed | 10/31/22 | 11/01/22 | All | Provided LFPS layer name information. Timeline: Completed | |
105905 | Download problem | Data Distribution | Website/viewer assistance | Closed | 10/28/22 | 10/31/22 | All | Provided procedure on how to navigate DDS in order to download data. Timeline: Completed | |
105846 | Getting Access to data download | Data Distribution | Website/viewer assistance | Closed | 10/27/22 | 10/31/22 | All | Advised user to attempt download again, and to provide specific data information if problem persists. Timeline: Completed | |
105828 | Need a copy of EVT 110 for Utah | Vegetation | Availability | Closed | 10/27/22 | 10/27/22 | All | Provided FTP link 2008 EVT data requested. Timeline: Completed | |
105787 | Questions on Changes from Landfire EVT200 to EVT220 | Vegetation | Research/Product Inquiry | Closed | 10/27/22 | 10/27/22 | All | Provided resources for understanding LF 2020 EVT. Timeline: Completed | |
105719 | Question re EVT downloaded from LFPS | Tools and Services: LFPS | LF Tools question/issue | Closed | 10/25/22 | 11/02/22 | All | Provided explanation of categorical information for DDS and LFPS data. Timeline: Completed | |
105521 | LF courses | Other: LF Overview | Other: New to LF | Closed | 10/21/22 | 10/25/22 | All | Provided links to New to LF web page (https://landfire.gov/lf_whoarewe.php) and LF YouTube videos (https://www.youtube.com/user/landfirevideo). Timeline: Completed | |
105478 | LFPS Help | Tools and Services: LFPS | LF Tools question/issue | Closed | 10/21/22 | 10/21/22 | All | Provided DDS and LFPS methods and if want single product GeoTIFF to add the attribute table, then would have to make separate calls to LFPS for each product . Timeline: Completed | |
105477 | LF questions | Other | Other | Closed | 10/21/22 | 11/14/22 | All | Provided clarification on LF models and offer to discuss further with SME. Timeline: Closed | |
105456 | Attribute metadata inquiry | Other: metadata | Research/Product Inquiry | Closed | 10/20/22 | 10/25/22 | All | Review csv library at https://landfire.gov/library_list.php. Timeline: Completed | |
105422 | Data Use Manual | Data Distribution | Research/Product Inquiry | Closed | 10/19/22 | 10/26/22 | All | Researching application information for response. Timeline: Completed | |
105397 | Question/Data IFTDSS | Tools and Services | LF Tools question/issue | Closed | 10/19/22 | 10/26/22 | All | Explained their link was obsolete, provided correct methods of streaming data. Timeline: Completed | |
105393 | LANDFIRE BpS vs Omnerick? | Vegetation | Research/Product Inquiry | Closed | 10/19/22 | 10/26/22 | All | TNC visited with user, clarified what BPS (product) and Omernik (geographic stratification) are, answered questions. Timeline: Completed | |
105376 | appropriate to treat LF annual disturbance data as "most comprehensive US disturbance dataset" for research? | Disturbance | Research/Product Inquiry | Closed | 10/19/22 | 10/21/22 | All | Sent link to Dist presentation (https://www.youtube.com/watch?v=X7JssJxzibc). Timeline: Completed | |
105355 | Fire Return Interval shapefile | Fire Regime | Research/Product Inquiry | Closed | 10/18/22 | 10/19/22 | All | TNC responded to user regarding FRI and GIS platform.Timeline: Completed | |
105298 | .lcp files? | Tools and Services | LF Tools question/issue | Closed | 10/17/22 | 10/18/22 | All | Explained how to find .lcp download instructions (https://landfire.gov/lcp.php). Timeline: Completed | |
105282 | Question on Landfire physiognomy class definitions | Vegetation | Research/Product Inquiry | Closed | 10/17/22 | 10/18/22 | All | Provided EVT csv link (https://landfire.gov/CSV/LF2020/LF20_EVT_220.csv). Timeline: Completed | |
105214 | GAP Landfire Vegetation Data | Data Distribution | Website/viewer assistance | Closed | 10/17/22 | 10/18/22 | SW | Provided instructions on how to search and download. Timeline: Completed | |
105091 | How to submit ticket to correct data | Fire Regime | Research/Product Inquiry | Closed | 10/12/22 | 10/25/22 | AOI showing as burnable agriculture is Pasture/Hay according to the NLCD. You can edit the pixels and assign an appropriate VCC. Timeline: Completed | ||
105016 | LANDFIRE 2020 Existing Vegetation Height (EVH) - Help | Vegetation | Research/Product Inquiry | Closed | 10/11/22 | 10/13/22 | Provided Attribute Data Dictionary link for EVH (https://landfire.gov/DataDictionary/LF2020/LF20_EVHADD_220.pdf). Timeline: Completed | ||
104952 | Landfire Help | Other | Other | Closed | 10/11/22 | 10/13/22 | Reported software issue, IT repaired. Timeline: Completed | ||
104434 | selected layers are not available for the current extent | Data Distribution | Website/viewer assistance | Closed | 09/28/22 | 10/04/22 | NW | Download error message was due to maintenance on the website or network. Timeline: Completed | |
104394 | Downloading Fire Regime Raster or datafile | Fire Regime | Research/Product Inquiry | Closed | 09/27/22 | 09/28/22 | All | In | Fire Regime data is included as attributes in LF 2016 Remap BPS. Provided links to Fire Regime information on website and TNC BPS Models and Description Support, recommend using BPS CONUS mosaic and clipping to desired extent. Timeline: Completed |
104309 | Data Distribution Site (DDS) changes | Tools and Services | LF Tools question/issue | Closed | 09/26/22 | 09/27/22 | All | In | Non-ESRI scripting is archived-removed. LF Product Service (https://lfps.usgs.gov/arcgis/rest/services/LandfireProductService/GPServer) is a RESTful API, 100% RESTful, and supports GET & POST for Endpoints. Timeline: Completed |
104141 | Clarifying question re: FRG New Field - CA BpS Data | Vegetation | Research/Product Inquiry | Closed | 09/22/22 | 09/22/22 | All | In | Biophysical Settings (BPS) was not part of the LF 2020 Update, so the LF 2016 Attribute Data Dictionary is the most current data dictionary. Timeline: Completed |
104132 | Integrating EVT 2020 data with existing vegetation data | Vegetation | Research/Product Inquiry | Closed | 09/22/22 | 10/05/22 | NW | For more heterogeneity in veg types than your previous vector layer, use LF 2016 Remap (LF_200) NVC - https://landfire.gov/nvc.php - for the comparison, could also do similar density and height modifiers by combining EVC and EVH. Timeline: Completed | |
104059 | Hi Joanne - oddity in BPS fire frequency values | Fire Regime | Research/Product Inquiry | Closed | 09/20/22 | 09/20/22 | SE | In | Sumter NF in SC found an oddity in the BPS fire frequency values, TNC is looking into the issue. Timeline: Completed |
104003 | Best method to combine EVT and EVC | Vegetation | Research/Product Inquiry | Closed | 09/19/22 | 10/11/22 | All | Use spatial analyst combine tool in Arc, provided application video (How to Overlay Grids Using the Combine Function in ArcMap) https://www.youtube.com/watch?v=qEQY6g0K0s8. Timeline: Completed | |
103927 | Regrown cover in disturbances greater than the non-disturbed fuel adjacent to the disturbance | Vegetation | Research/Product Inquiry | Closed | 09/16/22 | 10/05/22 | All | There has been no assessment on the vegetation transition rules or outputs. Timeline: Completed | |
103838 | Landfire BPSRF data | Vegetation | Research/Product Inquiry | Closed | 09/14/22 | 09/22/22 | All | Request for LF 2010 BPS, looking for BPSRF information, no BPSRF information was found, provided data anyway. Timeline: Completed | |
103325 | Landfire SClass data | Fire Regime: SClass | Research/Product Inquiry | Closed | 09/01/22 | 09/01/22 | NW | In | Mosaics are created once the full extent is complete. Fire Regime is scheduled to be released at the end of September 2022, so the mosaic should follow soon after that. Schedule is at https://www.landfire.gov/lf_schedule.php. |
103176 | Question on Landfire EVT 2020 Update | Veg: EVT | Research/Product Inquiry | Closed | 08/31/22 | 09/01/22 | SE | In | LF EVT designated in LF 2016 did not change for LF 2020, Timeline: Completed |
103153 | Product Questions between LF 2014 and 2016 | Fire Regime | Research/Product Inquiry | Closed | 08/30/22 | 09/01/22 | SW | In | LF 2016 products developed from new datasets, new production processes, lidar, so LF 2016 can't be compared to earlier versions without cross walking. Any comparison needs to understand differences could be due to improvements or actual landscape changes. Timeline: Completed |
103144 | FRCC and NEPA For Superior National Forest | Fire Regime | Research/Product Inquiry | Closed | 08/30/22 | 09/01/22 | NC | In | FRCC archived, replaced by VCC and VDep. Timeline: Completed |
103140 | Phone call from user | Data Distribution | Website/viewer assistance | Closed | 08/30/22 | 08/30/22 | All | In | User needed assistance with using the viewer. Timeline: Completed |
103078 | Mean Fire Return Interval Raster Help | Fire Regime: MFRI | Research/Product Inquiry | Closed | 08/29/22 | 09/01/22 | All | In | LF 2016 FRI is an output of the revised BpS models (LF 2.0.0) is an attribute of the BPS spatial layer, background information and resources, and where to download. Timeline: Completed |
102781 | Attribute driven symbology in ArcGIS Pro for Landfire raster products BPS | Tools and Services | LF Tools question/issue | Closed | 08/23/22 | 08/25/22 | All | In | Provided user link to ArcGIS Pro instructions for symbology that explains what user needs. Timeline: Completed |
102733 | NY Times request for data: Wildfire detections | Other | Other | Closed | 08/22/22 | 10/05/22 | LF reached out and set up zoom call, user did not respond or participate. Timeline: Completed | ||
102612 | Data Download Tool | Website | Website/viewer assistance | Closed | 08/19/22 | 08/19/22 | All | In | Provided guidance to user in downloading data from the LF new viewer. Timeline: Completed |
102552 | LF Map Services - WMS/WCS and urls? | Tools and Services | Website/viewer assistance | Closed | 08/18/22 | 08/18/22 | All | In | LF leader asked about map services, services were shut off July 1, 2022. Received direction to bring back, working on this, provided information that is sent to users when these inquiries are received. Timeline: Completed |
102488 | LF Product Service Status | Tools and Services | Website/viewer assistance | Closed | 08/17/22 | 08/17/22 | All | In | LF leader inquired about LFPS working status. Let lead know LFPS was not down, however, may have been doing site maintenance which could cause intermittent service. Timeline: Completed |
102406 | Map Zone product | Data Distribution | Research/Product Inquiry | Closed | 08/16/22 | 08/17/22 | All | In | Requested LF map zone shapefile, can get on LFPS, directions in LFPS User Guide on pages 7 and 8. Timeline: Completed |
102397 | emails sent to @fs.fed.us addresses will no longer be delivered | Other | Other | Closed | 08/16/22 | 08/16/22 | In | Noted user's updated email. Timeline: Completed | |
102282 | Fire Regime Condition Class Data | Fire Regime | Research/Product Inquiry | Closed | 08/12/22 | 08/16/22 | All | In | Provided FRCC information along with VCC, VDep, SClass information as they replaced FRCC. Timeline: Completed |
102233 | ArcGIS Server Map Server REST End points | Data Distribution | Website/viewer assistance | Closed | 08/11/22 | 08/15/22 | All | In | Map services were shut off July 1, 2022. Provided information to retreive single layer using WCS request in ArcMap using format https://edcintl.cr.usgs.gov/geoserver/ |
102219 | https://landfire.cr.usgs.gov/arcgis/rest/services/Landfire/US_140/MapServer appears to be down | Tools and Services | Website/viewer assistance | Closed | 08/11/22 | 08/15/22 | All | In | Because map services were shut off July 1, 2022, we provided information to retreive single layer using WCS request in ArcMap using format https://edcintl.cr.usgs.gov/geoserver/ |
101887 | Auto keys | Vegetation: Auto Keys | Research/Product Inquiry | Closed | 08/04/22 | 08/10/22 | All | In | LF uses an auto-key program (also called sequence tables) developed by NatureServe to ingest plot veg data and to output both an ecological system classification and a national veg classification for each plot. Timeline: Completed |
101770 | Additional data request: CONUS LANDFIRE Zones | Data Distribution | Website/viewer assistance | Closed | 08/02/22 | 08/03/22 | All | In | LF map zones are only available on LFPS, forwarded request to add CONUS LF map zones as a boundary data set on the mosaic download page for review and possible consideration for future releases. Timeline: Completed |
101342 | Help mapping BPS from WCS server | Data Distribution | LF Tools question/issue | Closed | 07/29/22 | 08/11/22 | All | In | Download through WCS is just an image with a legend, doesn't contain actual data. Recommend downloading a BpS mosaic as this data will have attribute table, can join the CSV to the grid, then proceed to symbology. Timeline: Completed |
101213 | Burn Recurrence Intervals | Fire Regime | Research/Product Inquiry | Closed | 07/26/22 | 08/04/22 | All | In | With LF 2016 Remap, FRI is output of BpS and attribute of BPS spatial layer. Without shapefile or some means of locating exact geography, unable to verify map, assuming map is correct the BpS of interest is California Lower Montane Blue Oak-Foothill Pine Woodland and Savanna (11140_3_6_7) with a FRI of nine years. Timeline: Completed |
101175 | Longleaf northern margin | Reference | Research/Product Inquiry | Closed | 07/26/22 | 09/08/22 | All | There are plots in SE and NE LFRDB labeled with Longleaf Ecological Systems. Filter plots and search for the Longleaf species in the table dtSpecies to know where species exist. See LFRDB Data Dictionary (https://landfire.gov/DataDictionary/LF2016_LFRDB_DataDictionary.pdf) and Microsoft Access Database found in the LFRDB zip file for GeoAreas downloaded from https://landfire.gov/lfrdb_data.php. Timeline: Completed | |
100961 | Data Request - 2010 LANDFIRE EVT | Distribution: Archived | Distribution: Archived | Closed | 07/22/22 | 07/29/22 | All | Received approval and provided archived LF 2010 (120) CONUS EVT data. Timeline: Completed | |
100959 | Landfire Comparison Table | Fuels | Research/Product Inquiry | Closed | 07/22/22 | 07/26/22 | All | Explained product comparison table and capable fuels for some products. Timeline: Completed | |
100948 | mine data | Vegetation | Research/Product Inquiry | Closed | 07/22/22 | 08/16/22 | All | LF doesn't have a separate layer for just quarries/strip mines without the well/wind pads for LF 2016 Remap. Check LF 2014 to see if it isolates the quarries/strip mines. These areas are mapped via modeling or NDVI thresholds to identify barren pixels and manually separated from natural barren by analyst review of aerial photos. Timeline: Completed | |
100818 | LFDAT tool not working | Tools and Services | LF Tools question/issue | Closed | 07/19/22 | 07/20/22 | All | In | Let user know that LF no longer supports the LFDAT tool and provide ways to access LF data. Timeline: Completed |
100789 | Error with the LANDFIRE Product Service - Ticket# #100748 | Tools and Services | LF Tools question/issue | Closed | 07/19/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100759 | LFPS appears to be unavailable? | Tools and Services | LF Tools question/issue | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100756 | LANDFIRE Product Service (LFPS) Error | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100753 | LFPS failures | Tools and Services | LF Tools question/issue | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100752 | esriJobFailed on compositing products into single geotif | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100750 | Landfire Product Service issues??? | Tools and Services | LF Tools question/issue | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100748 | LANDFIRE Product Service | Tools and Services | LF Tools question/issue | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100747 | LFPS Error - not generating GeoTIFFs | Tools and Services | LF Tools question/issue | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
100715 | Landfire data for Texas | Distribution | Website/viewer assistance | Closed | 07/15/22 | 07/20/22 | SC | In | Informed user of mosaics and the ability to download multiple AOI and merging the data. Timeline: Completed |
100629 | Using LF GeoTiffs in R scripting | Data Distribution | Research/Product Inquiry | Closed | 07/13/22 | 07/26/22 | All | EROS LF visited with TNC regarding R scripts with GeoTiffs, TNC able to figure out the solution. Timeline: Completed | |
100615 | USGS LANDFIRE Data Products are Ready for Download | Data Distribution | Website/viewer assistance | Closed | 07/13/22 | 07/13/22 | All | In | User experienced difficulty downloading LF data. An extra period was added to download link, .zip., provided working link. Timeline: Completed |
100582 | Landfire | Fire Regime | Research/Product Inquiry | Closed | 07/12/22 | 07/25/22 | NW | TNC assisted user LF with tree under tree canopies, how it works through STM, and at what scale is appropriate. Timeline: Completed | |
100281 | Existing Vegetation Type 2022 | Distribution | Website/viewer assistance | Closed | 07/07/22 | 07/14/22 | NE | In | Informed user the NE GeoArea is available; all CONUS is now available. Timeline: Completed |
99997 | LANDFIRE question | Distribution | Other: IA and global | Closed | 07/01/22 | 07/07/22 | IA | Okay to write articles about LF, as is anybody; however LF doesn't work with outside parties on LF government-hosted publications. Timeline; Completed | |
99876 | Writing an article for LF | Other | Other | Closed | 07/01/22 | 07/07/22 | All | User wants to write an article about data visualization. Forwarded for review. Timeline: TBD | |
99868 | wrong link | Website | Website/viewer assistance | Closed | 06/30/22 | 07/01/22 | All | In | The link for LF 2020 2.2.0 Forest Canopy Cover 2022 CONUS appears to be the zip file for Canopy Height. Link fixed. Timeline: Completed |
99857 | Southeastern North American Temperate Forest Plantation EVT | Vegetation | Research/Product Inquiry | Closed | 06/30/22 | 07/07/22 | SE | Plantation classes are represented in NVC, they are planted and managed for timber, https://www1.usgs.gov/csas/nvcs/unitDetails/902981, https://www1.usgs.gov/csas/nvcs/unitDetails/902982. Timeline: Completed | |
99800 | Display AGOL Legend using WMS | Other | Research/Product Inquiry | Closed | 06/29/22 | 06/30/22 | All | Provided link to AGOL documentation regarding changing legend. Timeline: Completed | |
99791 | Does LF incorporate lidar in the SW | Distribution | Distribution: lidar | Closed | 06/29/22 | 07/06/22 | SW | Has LF incorporated Lidar with LF data? Forwarded to Subject Matter Expert. Timeline: TBD | |
99781 | Adjusting LF fuel models using KBDI in the Northeast | Fire Regime | Research/Product Inquiry | Closed | 06/29/22 | 09/08/22 | NE | Jim Smith provided follow-up to North Atlantic Fire Consortium to obtain review of select BpS models/descriptions. Timeline: Closed | |
99747 | Question on us_220 EVH | Vegetation | Research/Product Inquiry | Closed | 06/28/22 | 06/29/22 | All | In | What satellite data used and how accurate. Provided information, let user know could find this and more in metadata downloaded with the EVH data. Data, metadata, and related materials satisfy quality standards, https://www.landfire.gov/remapevt_assessment.php. Timeline: Completed |
99654 | Data Inquiry | Data Distribution | Other: Raw data | Closed | 06/27/22 | 07/07/22 | All | In | AIM plot data we use is not public, LFRDB has many of the plots we use to model vegetation height, also used sampled lidar and USFS FIA data (not public) for tree height and cover. LF has agreements with the BLM and USFS to use these data. Anyone that uses their data would need to have their own agreements. Timeline: Completed |
99562 | Versioning/Data Update Questions | Data Distribution | Distribution | Closed | 06/24/22 | 06/29/22 | All | In | How often will there be updates. The LF program is targeting delivery of annual update products on or before June 1st of each year, depending on the products. Timeline: Completed |
99556 | Upcoming EROS Outage Preparation July 15-16th Questions | Data Distribution | Distribution | Closed | 06/24/22 | 06/29/22 | All | In | Due to scheduled maintenance, the LF website, viewer, and LFPS will be offline 5:00 AM (CT) July 16, 2022 to July 17, 12:00 PM (CT). Recommend LF downloads be completed prior to the systems being taken offline. Timeline: Completed |
99374 | Office Hours | Website | Website/viewer assistance | Closed | 06/21/22 | 06/22/22 | All | In | Wanted to know how to register for Open Office Hours. Provided https://tnc.zoom.us/meeting/register/tJIocumupzMpEtN63X--Or1r6CJej683Bp5E. Timeline: Completed |
99287 | Requesting Archived LF2008 EVC | Distribution | Distribution | Closed | 06/20/22 | 06/23/22 | SE | In | Request for archived data: LF 2008 EVC. Received approval, providing data via ftp delivery. Timeline: Completed |
99178 | WMS and WCS issues | Distribution | Distribution | Closed | 06/16/22 | 06/16/22 | NE | In | WMS version missing a chunk of NE US and WCS version does not display in ArcMap. LF 2020 released 5 CONUS GeoAreas in June, the 6th GeoArea (NE) will be released in July, LF verified data does open in ArcMap. Timeline: Completed |
99152 | ArcPro Symbology for Landfire Data | Veg: BpS | Research/Product Inquiry | Closed | 06/15/22 | 06/20/22 | All | User is looking for a layerfile (.lyrx) for the biophysical settings dataset. TNC explained LF doesn't deliver lyrs and provided guidance on symbolize lyrs file. Timeline: Completed | |
98961 | Interest in plains grassland & prairie ecosystems Fire regimes | Veg: BpS | Research/Product Inquiry | Closed | 06/09/22 | 06/10/22 | All | Which LF categories were used/assigned to BPS categories in AOI. TNC said the linkages between the BpS map, BpS models, and mapzones are explained at BpS Products - LANDFIRE BpS Models and Descriptions Support (landfirereview.org). Timeline: Completed | |
98655 | Existing Vegetation Cover inquiry | Data Distribution | Distribution | Closed | 06/02/22 | 06/08/22 | All | In | User was looking for cover class data. Cover class data is available in the Attribute Table provided with each download. Timeline: Completed |
Note: LF makes every effort to respond to all inquiries in a timely manner. Depending on the inquiry, resolutions may take additional time for subject matters experts input.