Latest NewsThe LANDFIRE (LF) Help Desk receives inquiries from LF users. These inquiries could be about LF products, the website, or methods of downloading LF data. Each inquiry is given a ticket number and reviewed to determine the level of response needed. The Help Desk works with the appropriate LF staff to provide the information requested.
The chart below shows the status of user contacts/tickets received. This list is updated weekly.
*SME - Subject Matter Expert
| Ticket ID | Inquiry | LF Product | Issue | Status | Creation Date | Close Date | GeoArea | LF Scope | Resolution/Timing |
|---|---|---|---|---|---|---|---|---|---|
| 104132 | Integrating EVT 2020 data with existing vegetation data | Vegetation | Research/Product Inquiry | In Progress | 09/22/22 | NW | Comparing LANDFIRE Vegetation Type, Cover, and Height Across Versions, checking with SME. Timeline: TBD | ||
| 104059 | Hi Joanne - oddity in BPS fire frequency values | Fire Regime | Research/Product Inquiry | Closed | 09/20/22 | 09/20/22 | SE | In | Sumter NF in SC found an oddity in the BPS fire frequency values, TNC is looking into the issue. Timeline: Completed |
| 104003 | Best method to combine EVT and EVC | Vegetation | Research/Product Inquiry | In Progress | 09/19/22 | All | What is the best method using arcgis to combine evt and evc vegetation rasters, sent to SME to verify response. Timeline: TBD | ||
| 103927 | Regrown cover in disturbances greater than the non-disturbed fuel adjacent to the disturbance | Vegetation | Research/Product Inquiry | In Progress | 09/16/22 | All | LF 2020 data and intended vegetation transitions for disturbed, verifying response with SME. Timeline: TBD | ||
| 103838 | [EXTERNAL] Landfire BPSRF data | Vegetation | Research/Product Inquiry | Closed | 09/14/22 | 09/22/22 | All | Request for LF 2010 BPS, looking for BPSRF information, no BPSRF information was found, provided data anyway. Timeline: Completed | |
| 103325 | Landfire SClass data | Fire Regime: SClass | Research/Product Inquiry | Closed | 09/01/22 | 09/01/22 | NW | In | Mosaics are created once the full extent is complete. Fire Regime is scheduled to be released at the end of September 2022, so the mosaic should follow soon after that. Schedule is at https://www.landfire.gov/lf_schedule.php. |
| 103176 | Question on Landfire EVT 2020 Update | Veg: EVT | Research/Product Inquiry | Closed | 08/31/22 | 09/01/22 | SE | In | LF EVT designated in LF 2016 did not change for LF 2020, Timeline: Completed |
| 103153 | Product Questions between LF 2014 and 2016 | Fire Regime | Research/Product Inquiry | Closed | 08/30/22 | 09/01/22 | SW | In | LF 2016 products developed from new datasets, new production processes, lidar, so LF 2016 can't be compared to earlier versions without cross walking. Any comparison needs to understand differences could be due to improvements or actual landscape changes. Timeline: Completed |
| 103144 | FRCC and NEPA For Superior National Forest | Fire Regime | Research/Product Inquiry | Closed | 08/30/22 | 09/01/22 | NC | In | FRCC archived, replaced by VCC and VDep. Timeline: Completed |
| 103140 | Phone call from user | Data Distribution | Website/viewer assistance | Closed | 08/30/22 | 08/30/22 | All | In | User needed assistance with using the viewer. Timeline: Completed |
| 103078 | Mean Fire Return Interval Raster Help | Fire Regime: MFRI | Research/Product Inquiry | Closed | 08/29/22 | 09/01/22 | All | In | LF 2016 FRI is an output of the revised BpS models (LF 2.0.0) is an attribute of the BPS spatial layer, background information and resources, and where to download. Timeline: Completed |
| 102781 | Attribute driven symbology in ArcGIS Pro for Landfire raster products BPS | Tools and Services | LF Tools question/issue | Closed | 08/23/22 | 08/25/22 | All | In | Provided user link to ArcGIS Pro instructions for symbology that explains what user needs. Timeline: Completed |
| 102733 | NY Times request for data: Wildfire detections | Other | Other | In Progress | 08/22/22 | User is asking for a walk-thru of LF; Zoom call is being arranged. Timeline: TBD | |||
| 102612 | Data Download Tool | Website | Website/viewer assistance | Closed | 08/19/22 | 08/19/22 | All | In | Provided guidance to user in downloading data from the LF new viewer. Timeline: Completed |
| 102552 | LF Map Services - WMS/WCS and urls? | Tools and Services | Website/viewer assistance | Closed | 08/18/22 | 08/18/22 | All | In | LF leader asked about map services, services were shut off July 1, 2022. Received direction to bring back, working on this, provided information that is sent to users when these inquiries are received. Timeline: Completed |
| 102488 | LF Product Service Status | Tools and Services | Website/viewer assistance | Closed | 08/17/22 | 08/17/22 | All | In | LF leader inquired about LFPS working status. Let lead know LFPS was not down, however, may have been doing site maintenance which could cause intermittent service. Timeline: Completed |
| 102406 | Map Zone product | Data Distribution | Research/Product Inquiry | Closed | 08/16/22 | 08/17/22 | All | In | Requested LF map zone shapefile, can get on LFPS, directions in LFPS User Guide on pages 7 and 8. Timeline: Completed |
| 102397 | emails sent to @fs.fed.us addresses will no longer be delivered | Other | Other | Closed | 08/16/22 | 08/16/22 | In | Noted user's updated email. Timeline: Completed | |
| 102282 | Fire Regime Condition Class Data | Fire Regime | Research/Product Inquiry | Closed | 08/12/22 | 08/16/22 | All | In | Provided FRCC information along with VCC, VDep, SClass information as they replaced FRCC. Timeline: Completed |
| 102233 | ArcGIS Server Map Server REST End points | Data Distribution | Website/viewer assistance | Closed | 08/11/22 | 08/15/22 | All | In | Map services were shut off July 1, 2022. Provided information to retreive single layer using WCS request in ArcMap using format https://edcintl.cr.usgs.gov/geoserver/ |
| 102219 | https://landfire.cr.usgs.gov/arcgis/rest/services/Landfire/US_140/MapServer appears to be down | Tools and Services | Website/viewer assistance | Closed | 08/11/22 | 08/15/22 | All | In | Because map services were shut off July 1, 2022, we provided information to retreive single layer using WCS request in ArcMap using format https://edcintl.cr.usgs.gov/geoserver/ |
| 101887 | Auto keys | Vegetation: Auto Keys | Research/Product Inquiry | Closed | 08/04/22 | 08/10/22 | All | In | LF uses an auto-key program (also called sequence tables) developed by NatureServe to ingest plot veg data and to output both an ecological system classification and a national veg classification for each plot. Timeline: Completed |
| 101770 | Additional data request: CONUS LANDFIRE Zones | Data Distribution | Website/viewer assistance | Closed | 08/02/22 | 08/03/22 | All | In | LF map zones are only available on LFPS, forwarded request to add CONUS LF map zones as a boundary data set on the mosaic download page for review and possible consideration for future releases. Timeline: Completed |
| 101342 | Help mapping BPS from WCS server | Data Distribution | LF Tools question/issue | Closed | 07/29/22 | 08/11/22 | All | In | Download through WCS is just an image with a legend, doesn't contain actual data. Recommend downloading a BpS mosaic as this data will have attribute table, can join the CSV to the grid, then proceed to symbology. Timeline: Completed |
| 101213 | Burn Recurrence Intervals | Fire Regime | Research/Product Inquiry | Closed | 07/26/22 | 08/04/22 | All | In | With LF 2016 Remap, FRI is output of BpS and attribute of BPS spatial layer. Without shapefile or some means of locating exact geography, can't verify map, but assuming map is correct the BpS of interest is California Lower Montane Blue Oak-Foothill Pine Woodland and Savanna (11140_3_6_7) with a FRI of nine years. Timeline: Completed |
| 101175 | Longleaf northern margin | Reference | Research/Product Inquiry | Closed | 07/26/22 | 09/08/22 | All | There are plots in SE and NE LFRDB labeled with Longleaf Ecological Systems. You could filter plots and search for the Longleaf species in the table dtSpecies if you wanted to know where the species exist. See LFRDB Data Dictionary (https://landfire.gov/DataDictionary/LF2016_LFRDB_DataDictionary.pdf) and Microsoft Access Database found in the LFRDB zip file for GeoAreas downloaded from https://landfire.gov/lfrdb_data.php. Timeline: Completed | |
| 100961 | Data Request - 2010 LANDFIRE EVT | Distribution: Archived | Distribution: Archived | Closed | 07/22/22 | 07/29/22 | All | Received approval and provided archived LF 2010 (120) CONUS EVT data. Timeline: Completed | |
| 100959 | Landfire Comparison Table | Fuels | Research/Product Inquiry | Closed | 07/22/22 | 07/26/22 | All | Explained product comparison table and capable fuels for some products. Timeline: Completed | |
| 100948 | mine data | Vegetation | Research/Product Inquiry | Closed | 07/22/22 | 08/16/22 | All | LF doesn't have a separate layer for just quarries/strip mines without the well/wind pads for LF 2016 Remap. Check LF 2014 to see if it isolates the quarries/strip mines. These areas are mapped via modeling or NDVI thresholds to identify barren pixels and manually separated from natural barren by analyst review of aerial photos. Timeline: Completed | |
| 100818 | LFDAT tool not working | Data Distribution | LF Tools question/issue | Closed | 07/19/22 | 07/20/22 | All | In | Let user know that LF no longer supports the LFDAT tool and provide ways to access LF data. Timeline: Completed |
| 100789 | Error with the LANDFIRE Product Service - Ticket# #100748 | Data Distribution | Website/viewer assistance | Closed | 07/19/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100759 | LFPS appears to be unavailable? | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100756 | LANDFIRE Product Service (LFPS) Error | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100753 | LFPS failures | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100752 | esriJobFailed on compositing products into single geotif | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100750 | Landfire Product Service issues??? | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100748 | LANDFIRE Product Service | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100747 | LFPS Error - not generating GeoTIFFs | Data Distribution | Website/viewer assistance | Closed | 07/18/22 | 07/19/22 | All | In | Issues were addressed and let user know to try the download again. Timeline: Completed |
| 100715 | Landfire data for Texas | Distribution | Website/viewer assistance | Closed | 07/15/22 | 07/20/22 | SC | In | Informed user of mosaics and the ability to download multiple AOI and merging the data. Timeline: Completed |
| 100629 | Using LF GeoTiffs in R scripting | Data Distribution | Research/Product Inquiry | Closed | 07/13/22 | 07/26/22 | All | EROS LF visited with TNC regarding R scripts with GeoTiffs, TNC able to figure out the solution. Timeline: Completed | |
| 100615 | USGS LANDFIRE Data Products are Ready for Download | Data Distribution | Website/viewer assistance | Closed | 07/13/22 | 07/13/22 | All | In | User experienced difficulty downloading LF data. An extra period was added to download link, .zip., provided working link. Timeline: Completed |
| 100582 | Landfire | Fire Regime | Research/Product Inquiry | Closed | 07/12/22 | 07/25/22 | NW | TNC assisted user LF with tree under tree canopies, how it works through STM, and at what scale is appropriate. Timeline: Completed | |
| 100281 | Existing Vegetation Type 2022 | Distribution | Website/viewer assistance | Closed | 07/07/22 | 07/14/22 | NE | In | Informed user the NE GeoArea is available; all CONUS is now available. Timeline: Completed |
| 99997 | LANDFIRE question | Distribution | Other: IA and global | Closed | 07/01/22 | 07/07/22 | IA | Okay to write articles about LF, as is anybody; however LF doesn't work with outside parties on LF government-hosted publications. Timeline; Completed | |
| 99876 | Writing an article for LF | Other | Other | Closed | 07/01/22 | 07/07/22 | All | User wants to write an article about data visualization. Forwarded for review. Timeline: TBD | |
| 99868 | wrong link | Website | Website/viewer assistance | Closed | 06/30/22 | 07/01/22 | All | In | The link for LF 2020 2.2.0 Forest Canopy Cover 2022 CONUS appears to be the zip file for Canopy Height. Link fixed. Timeline: Completed |
| 99857 | Southeastern North American Temperate Forest Plantation EVT | Vegetation | Research/Product Inquiry | Closed | 06/30/22 | 07/07/22 | SE | Plantation classes are represented in NVC, they are planted and managed for timber, https://www1.usgs.gov/csas/nvcs/unitDetails/902981, https://www1.usgs.gov/csas/nvcs/unitDetails/902982. Timeline: Completed | |
| 99800 | Display AGOL Legend using WMS | Other | Research/Product Inquiry | Closed | 06/29/22 | 06/30/22 | All | Provided link to AGOL documentation regarding changing legend. Timeline: Completed | |
| 99791 | Does LF incorporate lidar in the SW | Distribution | Distribution: lidar | Closed | 06/29/22 | 07/06/22 | SW | Has LF incorporated Lidar with LF data? Forwarded to Subject Matter Expert. Timeline: TBD | |
| 99781 | Adjusting LF fuel models using KBDI in the Northeast | Fire Regime | Research/Product Inquiry | In Progress | 06/29/22 | NE | Request for TNC to visit about Fire return interval estimator. Scheduling something in August. Timeline: TBD | ||
| 99747 | Question on us_220 EVH | Vegetation | Research/Product Inquiry | Closed | 06/28/22 | 06/29/22 | All | In | What satellite data used and how accurate. Provided information, let user know could find this and more in metadata downloaded with the EVH data. Data, metadata, and related materials satisfy quality standards, https://www.landfire.gov/remapevt_assessment.php. Timeline: Completed |
| 99654 | Data Inquiry | Data Distribution | Other: Raw data | Closed | 06/27/22 | 07/07/22 | All | In | AIM plot data we use is not public, LFRDB has many of the plots we use to model vegetation height, also used sampled lidar and USFS FIA data (not public) for tree height and cover. LF has agreements with the BLM and USFS to use these data. Anyone that uses their data would need to have their own agreements. Timeline: Completed |
| 99562 | Versioning/Data Update Questions | Data Distribution | Distribution | Closed | 06/24/22 | 06/29/22 | All | In | How often will there be updates. The LF program is targeting delivery of annual update products on or before June 1st of each year, depending on the products. Timeline: Completed |
| 99556 | Upcoming EROS Outage Preparation July 15-16th Questions | Data Distribution | Distribution | Closed | 06/24/22 | 06/29/22 | All | In | Due to scheduled maintenance, the LF website, viewer, and LFPS will be offline 5:00 AM (CT) July 16, 2022 to July 17, 12:00 PM (CT). Recommend LF downloads be completed prior to the systems being taken offline. Timeline: Completed |
| 99374 | Office Hours | Website | Website/viewer assistance | Closed | 06/21/22 | 06/22/22 | All | In | Wanted to know how to register for Open Office Hours. Provided https://tnc.zoom.us/meeting/register/tJIocumupzMpEtN63X--Or1r6CJej683Bp5E. Timeline: Completed |
| 99287 | Requesting Archived LF2008 EVC | Distribution | Distribution | Closed | 06/20/22 | 06/23/22 | SE | In | Request for archived data: LF 2008 EVC. Received approval, providing data via ftp delivery. Timeline: Completed |
| 99178 | WMS and WCS issues | Distribution | Distribution | Closed | 06/16/22 | 06/16/22 | NE | In | WMS version missing a chunk of NE US and WCS version does not display in ArcMap. LF 2020 released 5 CONUS GeoAreas in June, the 6th GeoArea (NE) will be released in July, LF verified data does open in ArcMap. Timeline: Completed |
| 99152 | ArcPro Symbology for Landfire Data | Veg: BpS | Research/Product Inquiry | Closed | 06/15/22 | 06/20/22 | All | User is looking for a layerfile (.lyrx) for the biophysical settings dataset. TNC explained LF doesn't deliver lyrs and provided guidance on symbolize lyrs file. Timeline: Completed | |
| 98961 | Interest in plains grassland & prairie ecosystems Fire regimes | Veg: BpS | Research/Product Inquiry | Closed | 06/09/22 | 06/10/22 | All | Which LF categories were used/assigned to BPS categories in AOI. TNC said the linkages between the BpS map, BpS models, and mapzones are explained at BpS Products - LANDFIRE BpS Models and Descriptions Support (landfirereview.org). Timeline: Completed | |
| 98655 | Existing Vegetation Cover inquiry | Data Distribution | Distribution | Closed | 06/02/22 | 06/08/22 | All | In | User was looking for cover class data. Cover class data is available in the Attribute Table provided with each download. Timeline: Completed |
| 97503 | 2020 LANDFIRE evt, evc, and evh products for CONUS | Vegetation | Research/Product Inquiry | Closed | 05/26/22 | 05/31/22 | All | In | LF 2020 Existing Vegetation for five of the six GeoArea of CONUS will be released June 1, 2022. Timeline: Completed |
| 97445 | LFPS - Load testing details for IFTDSS | Data Distribution | Other | Closed | 05/25/22 | 05/31/22 | All | In | Provided testing feedback. Timeline: Completed |
| 97438 | LANDFIRE Data Downloads | Data Distribution | Distribution | Closed | 05/25/22 | 05/26/22 | All | In | The 1x1 degree tiles WGS84 Grid (World) and 5x5 degree tiles WGS84 Grid (World) are from another source. Youcan download the Veg, Fuel Capable, and Fire Regime products fom LF Mosaic web page (https://www.landfire.gov/version_download.php). Timeline: Completed |
| 97095 | LF Product Service (LFPS) issue | Data Distribution | Distribution | Closed | 05/18/22 | 05/23/22 | All | In | An issue with LFPS download of AK data was discovered and fixed. Verified contact helpdesk@landfire.gov for data question and erositservicedesk@usgs.gov when sites are not accessible. Timeline: Completed |
| 97090 | LANDFIRE - FCCS Data | Fuels | Website/viewer assistance | Closed | 05/18/22 | 05/24/22 | SE | In | Issue linking FCCS to the spatial raster layer with Consume Loadings and First Order Fire Effects Model (FOFEM) input tables. CSV tables were not complete. All CSV tables are now complete for LF 2020. Timeline: Completed |
| 96853 | LF 2020 LF 2.2.0 release? | Vegetation | Other | Closed | 05/12/22 | 05/24/22 | All | User requested LF 2020 data before release date. Program Manager did not approve request. Note: LF 2020 will be released in June 2022. Timeline: Completed | |
| 96615 | Biophysical data | Vegetation | Research/Product Inquiry | Closed | 05/09/22 | 05/17/22 | All | Biophysical predictor rasters are available on figshare: https://springernature.figshare.com/collections/LANDFIRE_Biophysical_Gradient_Raster_Datasets/5142572. For your application, something more up to date like GridMet might be desirable. Timeline: Completed | |
| 96411 | Grid vs geotiff fuels | Distribution | Distribution | Closed | 05/03/22 | 05/05/22 | NW | LF is no longer offering grid format. LF data access with ArcGRID, LFDAT, and Non-ESRI scripting was archived March 31, 2022. LF appreciates concern of ease of using ArcGRID with Wildfire Analyst website and will take into consideration. Timeline: Completed | |
| 96152 | Website page error | Website | Website/viewer assistance | Closed | 05/02/22 | 05/03/22 | All | User found error in imagery dates. Error was fixed. Timeline: Completed | |
| 96109 | Please review your Ag Data Commons dataset -- TEST | Other | Other | Closed | 04/29/22 | 05/03/22 | All | Verified POC. Timeline: Completed | |
| 96001 | Esri Grid Files | Distribution | Distribution | Closed | 04/27/22 | 05/05/22 | NW | At this time, ArcGRID has been archived, LF is not offering this data. Merged ticket with 96411. Timeline: Completed | |
| 95814 | LANDFIRE Product Service question (LFPS) | Tools: LFPS | LF Tools question/issue | Closed | 04/25/22 | 05/03/22 | All | User sent missing file. Discrepancy was corrected. Timeline: Closed | |
| 95682 | GAP/LANDFIRE dataset 2011 | Other | Other | Closed | 04/22/22 | 04/29/22 | All | In | The GAP/LF 2011 data is not maintained by LF. Information, resources, and contact info can be found at https://www.sciencebase.gov/catalog/item/573cc51be4b0dae0d5e4b0c5. Timeline: Completed |
| 95669 | LF Topography Data CONUS Mosaics 2020 ver 2.2.0 Question | Topographic | Research/Product Inquiry | Closed | 04/22/22 | 05/05/22 | All | Requested SMEs review the information. Timeline: TBD | |
| 95615 | Missing SClass | Veg: BpS: SClass | Research/Product Inquiry | Closed | 04/21/22 | 04/21/22 | All | Received SClass draft rules. Timeline: Completed | |
| 95614 | Missing SClass | Veg: BpS: SClass | Research/Product Inquiry | Closed | 04/21/22 | 04/21/22 | All | TNC sent SClass draft rules to user. Timeline: Completed | |
| 95453 | LANDFIRE Viewer BestFit UTM Request - Questions | Distribution | LF Tools question/issue | Closed | 04/18/22 | 04/21/22 | All | In | Let user know 30m resolution issue is fixed. Forwarded suggestion re: preconstructed landscape files for review and consideration for future releases. Timeline: Completed |
| 95381 | LANDFIRE Vegetation Data | Veg: EVH | Research/Product Inquiry | Closed | 04/14/22 | 04/19/22 | All | In | Let user know that a more recent version of the vegetation height layer will be made available in June 2022 (LF 2020). Timeline: Completed |
| 95375 | Wetlands in LANDFIRE | Veg: ESP | Research/Product Inquiry | Closed | 04/13/22 | 04/20/22 | All | ESP has not been updated but could still a good layer for estimating potential wetland areas. BpS could also provide this information as it represents pre-colonial conditions and has been updated slightly to reflect current water boundaries. BpS class descriptions at https://www.landfirereview.org/search.php. Timeline: Completed | |
| 95330 | Combined table of successional classes for BpS | Veg: BpS: SClass | Research/Product Inquiry | Closed | 04/13/22 | 04/20/22 | All | SClass info and resources were on LF product page (https://landfire.gov/sclass.php). Timeline: Completed | |
| 95325 | Natureserve veg classification question | Fire Regime: VDep | Research/Product Inquiry | Closed | 04/13/22 | 04/14/22 | All | LF VDep metric compares current conditions to estimated historical conditions as a percent departure (https://landfire.gov/vdep.php). Not aware of a crosswalk from ES to NLCD codes, closest is LF lifeform attribute in LF EVT-ES layer based on the natureserve classification. There is also one to SAF/SRM in LF evt-es layer (https://landfire.gov/evt.php) | |
| 95305 | Remote Sensing of Disturbance for LANDFIRE | LANDFIRE Program | Other | Closed | 04/13/22 | 06/01/22 | Provided links to articles that discuss using LF data in areas outside of CONUS and OCONUS. Timeline: TBD | ||
| 95282 | LFPS Error - Cannot determine the region | Tools: LFPS | Distribution | Closed | 04/12/22 | 04/12/22 | All | In | Issue w/LFPS, issue found and fixed, LFPS is working. Timeline: Completed |
| 95279 | New data viewer & LFPS feedback | Distribution | Distribution | Closed | 04/12/22 | 04/14/22 | All | Addressed Slope will be added soon and LFPS now working, forwarded feedback to review and consideration. Timeline: Closed | |
| 95277 | New data viewer & LFPS feedback | Distribution | Distribution | Closed | 04/12/22 | 04/14/22 | All | Addressed LFPS now working, forwarded feedback to review and consideration. Timeline: Closed | |
| 95272 | No legend entry in landfire viewer | Topographic | Research/Product Inquiry | Closed | 04/12/22 | 04/14/22 | All | In | LF did have a legend for Topo years back, was confusing so removed. LF not planning to add legend to Topo at this time. Timeline: Completed |
| 95251 | LF Help: Missing Attribute table? | Distribution | Research/Product Inquiry | Closed | 04/11/22 | 04/14/22 | SW | In | Tested Phoenix area, attribute table was there, requested user's GeoJson file and output_parameters.txt file to duplicate issue. No user response. Timeline Completed |
| 95166 | LFPS issue: download .zip file 404 error | Tools: LFPS | LF Tools question/issue | Closed | 04/10/22 | 04/13/22 | All | In | Issue w/LFPS, issue found and fixed, LFPS is working. Timeline: Completed |
| 95041 | Landfire Viewer Download + 1 suggestion | Distribution | LF Tools question/issue | Closed | 04/07/22 | 04/07/22 | All | In | Informed user that LFDAT has been archived, let him know about new viewer (https://landfire.gov/viewer) and updates to Slope with LF 2020 (https://landfire.gov/slope.php). Forwarded user suggestion to add Position to Slope. Timeline: Closed |
| 94825 | Follow up from wetlands in the Northwoods meeting | Tools: Streaming | LF Tools question/issue | Closed | 04/04/22 | 04/04/22 | All | In | User wanted help finding a rest service for the latest available BpS, EVT, EVC, EVH to bring into Arc Pro Project. User found LF streaming service, no further action. Timeline: Completed |
| 94709 | Question re: digital map(s) of ATLANTIC MARITIME FORESTS ON BARRIER ISLANDS | Tools: Mosaic | LF Tools question/issue | Closed | 04/20/22 | 04/01/22 | SE | User recontacted LF. Informed user of mosaic option, offered ftp; mosaic too big. Contacted user, User doesn't have GIS, LF made the map as a one-time assistance. Timeline: Completed |
Note: LF makes every effort to respond to all inquiries in a timely manner. Depending on the inquiry, resolutions may take additional time for subject matters experts input.
